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If the dealer told any lies about a customer's legal rights and most importantly: Whether the customer got what he paid for. html http://www. Congress also directed the FTC to adopt some rules that are designed to cover other requirements.
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If a dealer offers you this option at an extra fee, do not take it. http://www. They would prefer that the case be heard by a judge rather than a jury, BELIEVE ME. This is just a step that you should take before you start buying a car if it is used or new from a dealership.
What About Buyer Responsibility?
Just because there have been a reasonable number of attempts to fix a defect in a car does not automatically make a consumer automatically eligible for a refund or replacement vehicle. Actually, you must notify the manufacturer or authorized dealer of the problem during the warranty period or within a year after you get the car as I mentioned above.
If the manufacturer of the car has an informal dispute settlement program in place, and most of them do by the way, the consumer must first attempt to resolve the complaint through this program before taking any other means. If you are still unsatisfied after taking these steps, you should contact an attorney or file a complaint with the Attorney General's Office immediately.